How Brands are Shifting from Vanity Metrics to True Revenue Metrics

18 October 2024 | By Venkat Terugu

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In the evolving digital marketing landscape, brands are rapidly realizing that relying on views, clicks, and impressions as key performance indicators, yet not enough to measure true success. While vanity metrics provide visibility, they fall short in proving the real- world impact of marketing campaigns.

The shift to revenue-based metrics — measuring actual conversions, revenue generated, and true ROI — is now becoming the gold standard for brands seeking to understand their campaign's revenue growth contribution. A recent 2023 study by Deloitte found that70% of marketers who focused on revenue metrics saw an increase in profitability, compared to only 30% of those stuck with vanity metrics.

Forward-thinking brands are moving beyond surface-level numbers and embracing a new era of performance measurement: focusing on actual conversions, revenue generated, and true ROI.

The Decline of Vanity Metrics

For years, brands have measured campaign success based on how many people viewed or clicked on an ad. It’s easy to understand why — these metrics are simple to track and offer a sense of visibility on reach. But in a crowded digital space, these numbers only tell a fraction of the story.

The 2023 CMO Spend Survey by Gartner reported that 68% of CMOs found it increasingly difficult to justify marketing budgets based on vanity metrics alone. They needed a clearer link between digital engagement and revenue. Moreover, a 2023 Forrester study found that 55% of brands who shifted their focus from vanity metrics to actual conversion measurement experienced up to 20% higher ROI.

Many traditional businesses and brands were stuck in the loop of tracking impressions without understanding their real-world impact.

Influencers in the marketing industry are also vocalizing this change. Neil Patel, a leading voice in digital marketing, recently tweeted: “Clicks, impressions, and views might make you feel good, but the numbers that really matter are sales and revenue. Focus your marketing on what brings the dollars, not just the eyeballs.” This sentiment is echoed byRand Fishkin, who has urged brands to consider “engagement that leads to action”rather than just traffic metrics.

In fact, brands that have made the shift to revenue metrics are leading the pack in achieving more efficient, profitable campaigns. Take L’Oreal, for example. The global beauty brand shifted its focus from simple click-based campaigns to deep measurement strategies that directly link ad engagement with in-store and online sales. The result? Asignificant lift in overall marketing ROI, demonstrating the true business value of this strategic shift.

The Rise of Revenue Metrics

Brands are now asking the right questions How do we measure conversions across online and offline channels? How do we track the true financial impact of a campaign?

Brandwise by Ciphercode provides the answer, offering a platform that links your digital campaigns to real sales transactions. By connecting your social media campaigns — whether on Meta, Instagram, or other platforms — with actual billing systems (both for online eCommerce and offline Point of Sale systems), Brandwise enables brands to measure:

  • Sales conversions: Not just clicks, but how many people actually made a purchase.
  • Revenue generated: How much money was directly attributed to each campaign.
  • True ROI: For every dollar spent on a campaign, how much revenue did it bring in?

Brands like Nike have started leveraging advanced conversion analytics that link social media campaigns directly to eCommerce sales and even in-store transactions. In their 2022 Annual Report, Nike shared that moving to revenue-based metrics helped increase their direct-to-consumer sales by 30%. This shift allowed them to justify higher ad spend (investment) because they could directly track how much revenue each campaign brought in.

 Man presenting column graph of growth in ROAS using Brandwise,  with the text “Boost your Ad Returns”

Moving to revenue-based metrics helped to increase the direct-to-consumer sales by 30% - 2022 Annual Report, Nike

Why Consumers Need More Than Just Ads

In today’s saturated digital world, consumers are overwhelmed by advertisements. A 2023 Accenture Digital Pulse Report noted that 75% of consumers feel inundated with online ads, with 40% reporting they often skip or ignore them. Simply increasing impressions or clicks won't translate to conversions. Consumers need extra guidance, personalized experiences, and post-ad interactions to navigate the decision-making process. The shift in focus isn’t just good for brands — it’s good for consumers, too.

As Gary Vaynerchuk, a digital marketing expert, stated, “Attention is a commodity. If your brand isn’t delivering value post-click, you’re just part of the noise.” Brands that understand this dynamic are embracing more meaningful metrics that focus on customer engagement and real outcomes. This is where Brandwise excels, offering insights that connect campaign efforts with actual consumer behaviour and revenue.

That’s why interactive experiences, product recommendations, and post-ad engagementare critical in today’s marketing campaigns. Brandwise empowers brands to move beyond the generic ads and focus on connecting campaigns with actual customer purchases, providing deeper insights that help improve future marketing efforts.

The New Gold Standard: From Impressions to Conversions

Research shows that brands who’ve made the shift to revenue-based metrics are seeing improved performance across the board. These brands understand that the key to campaign success isn’t how many people see an ad but how many people buy as a result of it.

The 2023 Forrester Marketing Performance Index reveals that companies measuring true ROI are 1.8 times more likely to exceed their revenue goals compared to those relying on vanity metrics. In fact, according to HubSpot’s State of Marketing Report 2023, businesses that prioritize conversion and revenue metrics experienced an average of 27% higher sales growth.

 Admin using a laptop where they are able to access performance dashboards and  statistics that present revenue metrics
Woman Holding a shopping Bag out of a phone with various  icons of impressions, likes, shares etc around her

Brandwise by Ciphercode is at the forefront of this movement. By bridging the gap between brand ads and real-world sales transactions, Brandwise enables brands to track the entire customer journey, from online engagement to offline purchases. Brands no longer have to rely on impressions and clicks — now, they can quantify the true business value of each campaign, increasing their marketing efficiency and profitability. With Brandwise ROI insights, customers often tuned the campaign to achieve up to 200x revenue numbers at gross.

Companies measuring true ROI are 1.8 times more likely to exceed their revenue goals compared to those relying on vanity metrics - Forrester Marketing Performance Index, 2023.

It’s Time to Evolve

We’re entering a new phase in digital marketing where vanity metrics no longer cut it. To stay competitive, brands need to move beyond superficial numbers and dive into the revenue metrics that directly impact their bottom line.

If your brand is still stuck tracking clicks, views, and impressions, it’s time to evolve. The future belongs to those who measure success not by how many people see an ad but by how many people convert because of it.


Are You Ready for the Shift?

If your brand is prepared to stop wasting budget on vanity metrics and start tracking what really matters — sales, conversions, and true ROI — Brandwise by Ciphercode can simplify your transition.

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Venkat Terugu

Co-founder at Ciphercode

Date

18 October 2024

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